Privacy Policy
Effective date: 20.04.2026
Business name: Susan Crawford SLT
Website: www.susancrawfordslt.com
Contact email: [email protected]
1. Introduction
Susan Crawford SLT is committed to protecting your privacy and handling your personal data in a clear, secure, and responsible way.
This Privacy Policy explains how Susan Crawford SLT collects, uses, stores, and protects personal data when you visit this website, create an account, book a course, make a payment, take part in a course, submit course work, sign up for updates, or contact us.
For the purposes of data protection law, Susan Crawford SLT is the data controller of the personal data described in this Privacy Policy. Under GDPR transparency rules, individuals should be told who is processing their data, why it is being processed, the legal basis for processing, how long it will be kept, and what rights they have.
2. The personal data we may collect
Depending on how you use the site and courses, Susan Crawford SLT may collect and process personal data such as:
your name
your email address
your account and registration details
your Teaching Council name and Teaching Council number, where required for course administration, certification, and professional learning records
your booking and enrolment details
your payment and transaction details
your course progress and completion records
your assignments, reflections, forum posts, learning logs, declarations, and evaluation forms
your communications with Susan Crawford SLT
basic technical information made available through the platform, such as login activity, browser or device information, and website usage data
Thinkific states that it collects, stores, and processes personal data for customers, students, subscribers, and site visitors, and Stripe processes personal data in connection with payment services.
3. How your personal data is collected
Personal data may be collected when you:
visit the website
create an account
book or purchase a course
complete forms on the website or course platform
take part in course activities
submit assignments, logs, declarations, or evaluation forms
post in course forums or discussion areas
subscribe to receive updates or marketing communications
contact Susan Crawford SLT by email or through the platform
Some personal data is also processed through third-party services used to run the course site, including Thinkific and Stripe.
4. How your personal data is used
Susan Crawford SLT may use your personal data to:
manage the website and course platform
create and manage your user account
process bookings and payments
deliver course materials and course communications
track course engagement, progress, and completion
review assignments, learning logs, declarations, and forum participation
issue certificates and, where required, submit certificate or participant details to the Department of Education for EPV-related administrative, verification, or certification purposes
respond to support or technical queries
maintain course records for administrative, certification, quality assurance, audit, compliance, and record-keeping purposes
meet legal, tax, accounting, or regulatory obligations
send important service emails relating to your booking or participation, including reminders, low-engagement notices, resubmission notices, and completion confirmations
where you have opted in, send marketing communications about future courses, updates, services, or related offers from Susan Crawford SLT
Thinkific’s guidance says Privacy Policy pages explain to students what data you collect, how you use it, and how you protect it.
5. Legal bases for processing
Susan Crawford SLT processes personal data on one or more of the following legal bases, depending on the circumstances:
Contract
where processing is necessary to provide the course, manage your booking, deliver course materials, communicate with you, and issue certification
Legal obligation
where processing is necessary to comply with legal, tax, accounting, or regulatory obligations
Legitimate interests
where processing is necessary for the legitimate interests of Susan Crawford SLT, including course administration, record keeping, platform management, certification integrity, and service improvement, provided those interests are not overridden by your rights
Consent
where you have given clear consent for a specific use of your data, including optional marketing emails where requested separately
The DPC’s GDPR guidance explains that organisations must identify a valid legal basis for processing and tell people what that basis is.
6. Marketing communications
If you choose to opt in, Susan Crawford SLT may use your contact details to send you marketing communications about future courses, services, updates, or related offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting Susan Crawford SLT directly.
Opting out of marketing emails will not affect service emails that are necessary for your booking, course participation, or certification.
Under GDPR, individuals have the right to object to certain processing, including direct marketing, and to withdraw consent where consent is used.
7. Sharing your personal data
Susan Crawford SLT may share personal data where necessary with trusted third parties that help operate the website and courses, including:
Thinkific, for course hosting, account creation, platform operation, and course delivery
Stripe, for payment processing and transaction services
the Department of Education, where required for certification, EPV administration, verification, or compliance purposes
professional advisers such as accountants, insurers, or legal advisers where necessary
service providers supporting hosting, email delivery, administration, or security
public authorities or regulators where required by law
Where third parties process data on behalf of Susan Crawford SLT, appropriate safeguards should be in place. The DPC says controllers should use processors that provide sufficient guarantees.
8. International transfers
Some third-party providers used in connection with the website or course may process or store personal data outside Ireland or the European Economic Area.
Where this happens, appropriate safeguards will be relied on in line with data protection law.
The DPC says privacy information should explain transfers where relevant, and EU data transfer rules require an appropriate transfer mechanism or safeguard where personal data is sent outside the EEA.
9. Data retention
Personal data will be kept only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including:
administering the course
maintaining participant and certification records
handling queries and follow-up requests
meeting legal, tax, accounting, audit, and compliance obligations
supporting the integrity of certification and course completion records
Different categories of data may be kept for different periods, depending on the reason for processing and any legal obligations that apply.
The DPC states that a privacy notice should explain the retention period or the criteria used to determine it.
10. Data security
Susan Crawford SLT takes reasonable technical and organisational steps to help protect personal data against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, platform, or internet-based system can be guaranteed to be completely secure. Where third-party platforms are used, their own privacy and security practices also apply. Thinkific publishes creator-facing privacy and security information for its platform.
11. Your data protection rights
Subject to applicable law, you may have the right to:
request access to your personal data
request correction of inaccurate or incomplete data
request deletion of your data in certain circumstances
request restriction of processing in certain circumstances
object to certain processing
request transfer of your data, where applicable
withdraw consent where processing is based on consent
You also have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe your personal data has been handled unlawfully. The DPC is Ireland’s national supervisory authority for data protection rights and complaints.
12. Children’s data and confidential information
This website and these courses are intended for adults. Participants must be at least 18 years of age.
Participants must not submit identifying personal data relating to pupils, families, schools, colleagues, or other individuals in assignments, forum posts, reflections, learning logs, or other course submissions, except where clearly authorised and lawful. Any examples used in coursework must be anonymised.
13. Cookies and similar technologies
This website and the third-party platforms used with it may use cookies or similar technologies for essential site functions, analytics, security, sign-in, and platform performance.
Because this course site is hosted on Thinkific, any cookie-related processing may involve Thinkific and other third-party tools used on the site. Cookie use should match the actual tools and settings used on your site. Thinkific provides its own privacy and cookie-related information for its platform.
14. Third-party platforms and links
This website and course may use third-party services including Thinkific and Stripe. Their own privacy policies and terms may also apply to the personal data they process through their services.
If the website contains links to other websites or services, this Privacy Policy does not apply to those third-party sites.
15. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or the services used to run the website and courses.
The latest version will be posted on the website or course platform with the updated effective date. The DPC recommends that privacy policies be treated as dynamic documents and reviewed regularly as processing changes.
16. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Susan Crawford SLT
Email: [email protected]
Website: www.susancrawfordslt.com